Frequently asked questions
Is PulseMyBasket free?
Searching and scanning are free, no account needed. Create a free account for a 14-day trial of basket planning across stores. No card needed.
Is PulseMyBasket affiliated with the retailers it compares?
No. PulseMyBasket is an independent price-comparison service and is not affiliated with, endorsed by, or sponsored by any retailer it compares. Retailer names and logos are used only to identify where a price comes from.
Are the prices shown guaranteed to be accurate?
No. Prices are refreshed regularly from retailers' own published data, but they can change, and availability at a specific branch can differ from what's shown. Always confirm the final price and availability with the retailer before you buy.
Do I need an account to compare prices?
No. Searching, scanning, and comparing works without signing up. An account exists for features tied to your identity and for a consistent, single-session-secured sign-in.
Why does PulseMyBasket ask for my location?
To find nearby physical stores and calculate distance. You can share precise location, or enter a suburb, town, or postal code instead. See our Privacy Policy.
How does barcode scanning work?
Your browser or the installed app asks for camera access. Point it at a barcode, and PulseMyBasket looks up that exact product: the most reliable way to get an exact match.
What if a photo doesn't identify my product correctly?
Photo recognition can occasionally mismatch similar-looking packaging. If a match looks wrong, try scanning the barcode instead, or search by name and pick the right variant. You can also let us know via Contact.
Which retailers are supported?
See our Retailers & Coverage page for the current, honest state of each retailer: some are fully live, others are still being added.
Is PulseMyBasket free to use?
Yes, comparing prices is free.
Can I use PulseMyBasket on my phone?
Yes. It works in any modern mobile browser and can be installed as a Progressive Web App. See Mobile & PWA.
How do I stay signed in only on my own device?
For your security, PulseMyBasket keeps only one active signed-in session per account. Signing in on a new device automatically signs out any other device. See Account Security.